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Virtual Care

We’ll support you every step of the way

A nurse sitting at a desk talking to a patient on a laptop

From telehealth to virtual hospitals

As the future of healthcare unfolds, virtual health stands at the forefront of innovation, marking a pivotal shift toward a more patient-centered model that prioritises convenience, broadens accessibility for remote or underserved communities and facilities, and enhances the overall quality and continuity of care through digital solutions.

24/7 support wherever & whenever you need it

Innovative & cost-effective solutions

Multi-disciplinary medical response teams

Decades of experience in complex & austere environments

A cruise ship in the Antarctic with a dinghy in the water
Telehealth & Topside Support

We understand your challenges

Sotero’s telehealth services connect individuals with trusted senior healthcare professionals, providing expert advice anytime, anywhere. Our experienced, multidisciplinary team – available 24/7 – includes emergency medicine specialists who support remote clinical and emergency response staff.

We offer direct access to Australian-based GPs, nurses, and specialists, delivering virtual care worldwide. With a focus on remote and austere environments, we support clients in the resource and marine sectors, as well as deployment teams. Our key advantage is a deep understanding of the challenges remote operations face in maintaining continuity.

A blood pressure monitor
Virtual Care Solutions

From the hospital to the home

Our virtual care solutions bridge the gap between hospital and home, enabling continuous care and reducing the need for hospital visits. We support early discharge and virtual follow-up through a hybrid model of telehealth, wearable tech, and in-home visits by specialist clinicians – improving patient outcomes while saving costs and freeing up hospital beds.

Meet our experts

Our expert advisers bring global experience in managing public health and medical emergencies.

Dr. Ian Norton

Managing Director
Dr. Ian Norton
Dr Damian Heman

Dr. Damian Heman

Medical Advisor
Dr. Damian Heman
Rebecca Weir

Rebecca Weir

Director, Health Services
Rebecca Weir