Sotero Healthcare was established to bring technology and experience together to redefine healthcare delivery and bridge the gaps in healthcare accessibility. Our comprehensive solutions are underpinned by rigorous credentialing, governance, and best practice standards.
Our clinician-led approach leverages cutting-edge virtual health systems and innovative staffing solutions to empower both patients and healthcare professionals. We foster a culture of support and empowerment, ensuring our staff feel understood and enabled to deliver the best possible care.
Clients value our professionalism, integrity, and responsiveness – we prioritise patient needs above all else. By championing equality of access and compassionate service, Sotero is setting new standards in modern, inclusive healthcare.
Our parent company Respond Global has been at the forefront of health crisis management for many years, having been involved in leadership and coordination roles during disasters of significance including, the 2022 Victorian flood crisis, COVID-19 Pandemic, Black Summer bushfires, Measles outbreak in Samoa, Cyclone Debbie in Queensland, 2015 Nepal earthquake, 2014 West African Ebola outbreak, Typhoon Haiyan in the Philippines and the Black Saturday bushfires in Victoria.
Our collective global experience as clinicians, hospital administrators, and disaster managers means we are well-positioned to assist our clients to better manage complex situations that directly affect their facilities, workforces, and communities.
We’re thrilled to announce that Sotero Healthcare has officially been certified to ISO 9001, a Quality Management System, thanks to Citation Certification. This means that we’ve taken several steps to improve our operations and optimise the way we move into the future.
ISO 9001 certification is an internationally recognised management system and is only found in highly efficient organisations that have committed to continual improvement, as outlined in our Quality Policy. We look forward to moving into the future more efficiently, serving more customers with products and services that are of the highest quality.
Together, Sotero Healthcare and Respond Global are “for profit, for purpose” organisations, who reinvest profits to support those in greatest need.
We do this through our Pacific-based humanitarian and health response vessel, HELPR-1, which is funded entirely by profits and donations, and has to date delivered healthcare to over 180,000 people across Vanuatu’s remote outer islands.
